Benefits Support Team

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Becci Grant, FLMI, ACS Bio

With Becci’s weekly volunteering at a local crisis line, your employees will find she is the calm in the middle of their insurance storm. Nothing seems to ruffle Becci. In fact, you could call her our very own positive Qi (chee). Who else could breathe feng shui into benefits?

• More than 20 years in insurance benefits
• More than 6 years background in COBRA coverage
• Under the Life Office Management Institute, holds her Fellow (FLMI)
and Associate, Customer Service (ACS) designations.

Client Service Manager
office: 360.943.4500
fax: 360.943.4502
becci@ghbinsurance.com

brandi

Brandi Rathjen Bio

After a 16-year hiatus from the Pacific Northwest (in Texas of all places), Brandi convinced her entire family to move back with her. You’ll now find her tooling around Federal Way on a rented Softail Harley bike – although she does aspire to have one of her very own. She’s got the tenacity and the agility to deftly navigate the myriad of narrow streets in this place we call insurance.

• More than 20 years managing data and providing stellar service
• With GHB going on 3 years
• Volunteers at local food banks, at an abused horse ranch,
and setting up fundraising auctions

Client Service Manager
office: 360.943.4500
fax: 360.943.4502
brandi@ghbinsurance.com

april

April Gedney Bio

This Washington native returned to her home state after 15 years in Arizona. We are not sure what spurred her move back: her love of the Seahawks, her disdain for the desert, or fate (she ended up reconnecting with her high school sweetheart). They are now the Brady-bunch (well, 4 kids and 2 dogs – still counts, right?). With her busy life, April knows how to “juggle” it all – which certainly helps in the insurance world!

• More than 11 years in the group insurance industry
• 8 years of COBRA administration
• Avid supporter of Seattle Children’s Hospital

Client Service Manager
office: 360.943.4500
fax: 360.943.4502
april@ghbinsurance.com

holly

Holly Michaud Bio

After hours Holly is a crazed football mom and an aspiring novelist. But from 9 to 5 she’s a real-life heroine, conquering our client’s claims problems and slashing the insurance monster. Brandishing her pen, she cuts a clear path to the solution. Oh, and she has all the plays down pat.

• More than 15 years in insurance benefits
• More than 6 years background in COBRA coverage
• 3 years in Human Resources/Payroll

Client Service Manager
office: 360.943.4500
fax: 360.943.4502
holly@ghbinsurance.com

aubrina

Aubrina Cunningham Bio

Aubrina is our newest mom in the bunch. She never met a shade of pink she didn’t like – luckily her littlest family member is a girly-girl and shares her mom’s penchant for pink. But don’t let that Suzie-cream-cheese exterior fool you. Aubrina doesn’t let anyone pull the wool over her eyes – even if it’s pink wool.

• More than 8 years in the insurance industry
• Worked 6 years in Human Resources

Client Service Manager
office: 360.943.4500
fax: 360.943.4502
aubrina@ghbinsurance.com

cheri

Cheri Councill Bio

Born and raised on the East Coast, Cheri moved to Washington in 1998. She loves spending time with her two dogs, Summer and Autumn, and fondly refers to them as her “Fur-Children”. Cheri loves to cook, garden, read and even loves coloring! Cheri is our “BERT” expert (Benefits Enrollment & Reporting Tool) and her remarkable attention to detail keeps us on our toes! This is a huge asset when managing employee benefits plans and online administration!

• 20 years in the insurance industry
• Worked for both brokerage side and carrier side

Benefits Administration Manager
office: 360.943.4500
fax: 360.943.4502
cheri@ghbinsurance.com

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Dawn Delmark Bio

Dawn’s our far flung employee – she moved away from Washington, but not away from GHB! She loves to laugh (after all, laughter is the best medicine). But when it comes to working for what you need, Dawn doesn’t joke around. She’s a terrific advocate and will work on your behalf until your insurance needs are met.

• More than 8 years in the insurance industry
• More than 2 years as a Micro Group (1-4 employee) specialist
• Works closely with her husband, who is a youth pastor

Client Service Manager
office: 360.943.4500
mobile: 360.359.1180
fax: 360.943.4502
dawn@ghbinsurance.com

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Rick Rosaaen Bio

Rick began his underwriting career on the carrier side in 1988 and over the years worked his way into upper management doing actuarial work, contract work and underwriting. Rick is well versed on all aspects of large group insurance including fully insured, self-insured and risk management. His passion surrounds educating the decision makers regarding their plans, their risk and their history to make informed decisions rather than reactionary ones.

In his spare time, Rick enjoys his family, travelling, biking, golfing, music and a good beer. When not out travelling the world, riding his bicycle, golfing or playing the guitar, Rick is crunching numbers and building models in Excel to assist clients in proactively understanding and managing their risk. .

• More than 28 years overall in the industry
• 13 years in underwriting/actuarial leadership positions for local carriers
• Past United Way Loaned Executive
• Past Cub Scout Assistant Pack Leader, VP of Soccer league and coaching

Claims Analyst
office: 360.943.4500
fax: 360.943.4502
rick@ghbinsurance.com

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